At Tuitui, protecting your privacy is fundamental to our mission. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN and proxy services. We are committed to transparency and ensuring you understand exactly how your data is handled.

1. Information We Collect

We operate under a strict zero-log policy. This means we do not collect, store, or monitor your browsing activity, connection timestamps, session durations, IP addresses, or DNS queries while using our VPN service.

Account Information: When you create an account, we collect your email address and payment information necessary to process your subscription. We use industry-standard encryption to protect this data.

Technical Data: We may collect anonymous, aggregated data about service performance (such as server load statistics) to improve our infrastructure. This data cannot be used to identify individual users.

2. How We Use Your Information

The limited information we collect is used solely to: provide and maintain our services, process payments and manage subscriptions, communicate important service updates, improve our infrastructure and user experience, and comply with legal obligations.

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Security

We implement military-grade AES-256 encryption to protect all data transmitted through our network. Our infrastructure is regularly audited by independent security firms to ensure the highest standards of protection.

Our servers are configured to automatically delete any temporary connection data immediately after your session ends. We operate a RAM-only server infrastructure in many locations, ensuring no data persists on physical storage.

4. Third-Party Services

We use trusted third-party payment processors (such as Stripe) to handle transactions. These providers have their own privacy policies and security measures. We do not have access to your complete payment card details.

We may use analytics services that collect anonymous usage statistics to help us improve our service. These services do not track your VPN activity.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can update your account information through your dashboard or contact our support team for assistance.

You may request a copy of all personal data we hold about you, or request complete deletion of your account and associated information.

6. International Data Transfers

Our servers are located in multiple jurisdictions worldwide. By using our service, you consent to the transfer of your information to servers outside your country of residence. We ensure all transfers comply with applicable data protection laws.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our service. Your continued use of our service after changes take effect constitutes acceptance of the updated policy.

Questions About Privacy?

If you have any questions about our privacy practices or this policy, our team is here to help.

Contact Support